WE ARE LOOKING FOR ARAB CUSTOMER SERVICE REPRESENTATIVE

ARAB NATIONALITIES ONLY

(other nationalities will not be entertained)

Key Responsibilities:

Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
Provide timely and accurate information to customers, addressing their needs and concerns effectively
Troubleshoot and resolve customer issues in a professional and empathetic manner
Identify opportunities to upsell or cross-sell relevant products and services
Maintain detailed records of customer interactions and follow-up actions
Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
Adhere to company policies, procedures, and quality standards in all customer interactions

Required Skills and Qualifications:

Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
Arab nationality
We are not hiring a student from university.

Please send your CV