Call Center Agent

at mumalbhaat
Published March 4, 2025
Expires April 3, 2025
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  
Salary Unit Month

Description

We are looking for a confident and customer-oriented Call Center Agent to join our team. This role involves handling customer inquiries, providing information, and ensuring a smooth customer experience.

Responsibilities:
Answer incoming calls and respond to customer inquiries professionally.
Make outbound calls to customers for promotions, follow-ups, or surveys.
Provide accurate information about products and services.
Resolve customer issues and escalate complex cases when necessary.
Maintain records of calls and customer interactions.
Meet daily and monthly call targets.

Requirements:
Previous experience in a call center or customer service role is preferred.
Excellent communication and interpersonal skills.
Ability to handle a high volume of calls efficiently.
Strong problem-solving skills and attention to detail.
Basic computer knowledge and proficiency in CRM systems.

What We Offer:
Competitive salary with incentives.
Training and career growth opportunities.
Supportive and professional work environment.

Contact:+971507066260

Interested candidates can send their CV

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