Are you passionate about flowers and great customer service? We’re looking for a Sales Associate / Customer Service Representative to join our growing team!

Salary: Based on experience

Job Responsibilities:

Greet and assist customers in selecting floral arrangements and gifts.
Handle customer inquiries, orders, and payments (in-store, phone, WhatsApp, and Instagram).
Process sales transactions and manage POS (point-of-sale) system.
Coordinate with the florists to ensure orders are prepared on time.
Keep the shop neat, organized, and welcoming for customers.
Provide recommendations based on customer preferences and special occasions.
Assist in packaging and wrapping floral arrangements.
Update inventory and report low-stock items.

Requirements:

Prior experience in retail, customer service, or sales (experience in a flower shop is a plus!).
Excellent communication and people skills (friendly, helpful, and professional).
Fluent in English (Arabic is a plus).
Ability to multi-task and work under pressure during busy times.
Organized and detail-oriented, with basic knowledge of handling sales transactions.
Passion for flowers, creativity, and aesthetics is a bonus!

Please send your resume/CV