Customer Service Representative
Published | August 21, 2025 |
Expires | September 20, 2025 |
Location | Dubai, United Arab Emirates |
Category | Customer Care |
Job Type | Full Time |
Salary Unit | Month |
Description
Are you a people person with a passion for helping others?
We’re looking for a Customer Service Representative (CSR) to join our growing team! As the first point of contact for our customers, you’ll play a key role in delivering exceptional service, resolving inquiries, and creating positive experiences.
Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or social media
Provide accurate product and service information
Resolve customer complaints efficiently and professionally
Document interactions and maintain detailed records in our CRM system
Collaborate with other departments to solve complex issues
Identify customer needs and suggest appropriate products or services
Stay up-to-date with product knowledge and company policies
Qualifications:
High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
Previous customer service experience preferred
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Tech-savvy and comfortable using CRM software and support tools
Strong problem-solving skills and attention to detail
Positive attitude and a team player
Why Work With Us?
Growth & training opportunities
Health, dental & vision insurance
Paid time off & holidays
Remote/flexible work options
Supportive team culture
Employee recognition programs
Contact:+97152125850
Interested candidates can send their CV