Customer Service Representative

at Rozadave
Published September 26, 2025
Expires October 26, 2025
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  
Salary Unit Month

Description

Respond to customer inquiries via phone, email, chat, and social media

Resolve product or service issues with empathy and efficiency

Maintain accurate records of customer interactions in the CRM

Escalate complex or urgent issues to appropriate teams

Follow up with customers to ensure resolution and satisfaction

Identify and report common issues to help reduce repeat inquiries

Maintain knowledge of products/services to provide accurate information

Meet or exceed performance metrics (e.g., response time, resolution rate

Contact:+971506733994

Interested candidates can send their CV

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