A Reputed company in Bahrain is looking for a Sales Coordinator/Executive.

Main accountabilities:

• Helping all the current and potential customers answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more.
• Ensure product met and exceeded customer expectations in terms of delivery times, consolidation, shipping costs and methods. etc.
• Resolving customer disputes, making suggestions regarding resolution and built those suggestions into daily processes to ensure excellent customer service.
• Handle inbound and outbound calls regarding tracking information, billing information, shipment status, product availability and pricing confirmation.
• Involved in streamlining order entry system and improved accuracy of documentation, reducing shipping and order entry errors.
• Complete order entry and customer scheduling, answer incoming sales calls and leads, and maintain Master backlog.
• Follow order entry procedures and inside sales procedures within company.
• Assist finance department in follow-up phone calls on outstanding invoices and late balances reporting and resolving billing discrepancies.
• Maintain and expedite purchase orders and prepare and evaluate numerous monthly sales reports. In addition to expedite orders from manufacturing plants.
• Create and process purchase orders and prepare required documents for order review/tracking.
• Input sales orders, procure products, and manage appropriate channels to remain informed and ensure clients receive products as expected.
• Entered sales orders into system together with all appropriate information pertaining to the setting up of new customer accounts.
• Handle price quotes, purchase order proposals, sales orders, after sale orders, and shipping phases.
• Review customer orders with manufacturing and other departments to ensure product is expedited and fulfilled within an acceptable time frame.
• Include customer orders, shipping and receiving, transportation and composing company correspondence to customers.
• Ensure high quality service delivery and confirmation of customer orders on a timely basis.
• Provide product pricing and identification, while handling regular and emergency customer orders.
• Perform functions in promoting and expediting customer orders.

Requested Skills & Qualifications:

• Time management and communication skills.
• Self-motivated, adaptable and have excellent organizational, communication and planning skills.
• High levels of productivity.
• Develop excellent organizational skills while working in a fast-paced environment.
• 1 - 2 years of experience in International Sales
• Bachelors Degree/ Diploma or Engineering Degree
• Male Candidates only.

Other benefits as per company policy

Please send your resume/CV