Guest Relations Officer
| Published | October 14, 2026 |
| Expires | November 13, 2026 |
| Location | Dubai, United Arab Emirates |
| Category | Marketing |
| Job Type | Full Time |
| Salary Unit | Month |
Description
A guest-focused professional is needed to support hotel operations by creating a welcoming atmosphere and ensuring visitors receive attentive, courteous, and efficient service throughout their stay.
Key Responsibilities
Welcome guests warmly and assist with inquiries, requests, and hotel information.
Handle guest feedback and resolve service concerns professionally.
Coordinate with reception, housekeeping, food and beverage, and other departments.
Support check-in and check-out procedures when required.
Maintain accurate guest records and communicate special requests to the relevant teams.
Follow up on guest concerns to ensure satisfactory resolutions.
Promote available hotel facilities, dining services, and guest amenities.
Maintain professional communication and protect guest confidentiality
Contact: +971542765817
Interested Candidates can send their CV
