Job Summary

The Role of the Barista is to contribute to our success by providing legendary customer service providing them with exemplary service, quality beverages and products, and maintaining a clean and comfortable store environment.

The Barista is responsible for acting in accordance with, and as an ambassador for our High-Class Restaurant guiding principles, culture, and values; embracing the coffee and beverage culture and keeping it at the heart of everything we do.

Responsibilities
• Prepare alcoholic and non-alcohol beverages including coffee for restaurant patrons
• Interact with customers, take orders, and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulations
• Acting in accordance with, and as an ambassador for Or Restaurant guiding principles, culture, and values
• Embracing the coffee and Beverage culture and keeping it at the heart of everything we do
• Discovering and responding to customers’ needs, providing product sampling and demonstrations to deliver the customers.
• Follow the operational policies and procedures, including those for cash handling, security and health and safety to ensure the safety of self, customers, and partners always.
• Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
• Packaging food and beverages for sale.
• Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Recommend signage/menu/items to displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Working as part of a fun, high-energy team.
• Adhering to all food safety regulations and quality controls.
• Promotes the beverage list
• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee drink menu, answering questions.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lingo, caffe latte, and cappuccino.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Knowledge, Skills, Abilities
• Ability to actively listen and verbally communicate with a wide range of people daily
• Keen awareness of the value of customer service
• Willingness to work a changing shift schedule, including early mornings
• Aptitude for learning in on-the job in a fast-paced environment
• Must use logic and reasoning to identify solutions and alternatives for a successful outcome. Must verify information by compiling, coding and calculating data.
• Must know or quickly learn general accounting and mathematical skills. Must correctly operate various mechanical devices such as POS system.

Please send your resume/CV