Customer Service Host
Published | May 2, 2025 |
Expires | June 1, 2025 |
Location | Dubai, United Arab Emirates |
Category | Customer Care |
Job Type | Full Time |
Salary Unit | Month |
Description
We are hiring a professional Concierge to provide exceptional guest service in a high-end residential or hospitality environment in the UAE.
The role involves greeting guests, managing requests, and ensuring a seamless customer experience.
Responsibilities
Welcome residents, guests, or visitors and provide assistance with inquiries.
Manage bookings for amenities, transportation, and reservations.
Respond to service requests promptly and efficiently.
Maintain a log of visitor entries, deliveries, and maintenance activities.
Handle customer complaints and escalate unresolved issues.
Coordinate with housekeeping, maintenance, and security departments.
Stay informed about local attractions, events, and services.
Manage email and telephone communications for guest-related tasks.
Uphold a professional appearance and demeanor at all times.
Maintain confidentiality and security protocols.
Contact:+971509233252
Interested candidates can send their CV