Customer Service Relation

at Management Facilities
Published February 12, 2024
Expires March 13, 2024
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  
Base Salary AED 2200
Salary Unit Month

Description

Manage large amounts of incoming phone calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Contact:+971563248730
Interested candidates can send their CV

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