Customer Service Representative
| Published | October 24, 2025 |
| Expires | November 23, 2025 |
| Location | Dubai, United Arab Emirates |
| Category | Customer Care |
| Job Type | Full Time |
| Salary Unit | Month |
Description
We are looking for a friendly, professional, and service-oriented Customer Service Representative to join our school’s administrative team.
The ideal candidate will be the first point of contact for parents, students, and visitors—providing excellent customer service and ensuring smooth communication within the school environment.
Key Responsibilities:
Greet and assist parents, students, and visitors in a courteous and professional manner
Handle phone calls, emails, and inquiries efficiently
Provide accurate information about school programs, policies, and procedures
Maintain records of inquiries, feedback, and follow-ups
Support administrative tasks, including filing, data entry, and correspondence
Coordinate with teachers and departments to address parent or student requests
Manage appointment scheduling and visitor logs
Ensure the front office and reception area are always neat and organized
Requirements:
Previous experience as a Customer Service Representative, Receptionist, or similar role (preferred)
Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Proficiency in MS Office (Word, Excel, Outlook)
Ability to multitask and work under pressure
Positive attitude, professional appearance, and punctuality
Fluency in English (Arabic or other languages is a plus)
Contact:+971564738018
Interested candidates can send their CV
