Customer Service Representative

at Global Fahli
Published October 24, 2025
Expires November 23, 2025
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  
Salary Unit Month

Description

We are looking for a friendly, professional, and service-oriented Customer Service Representative to join our school’s administrative team.

The ideal candidate will be the first point of contact for parents, students, and visitors—providing excellent customer service and ensuring smooth communication within the school environment.

Key Responsibilities:

Greet and assist parents, students, and visitors in a courteous and professional manner

Handle phone calls, emails, and inquiries efficiently

Provide accurate information about school programs, policies, and procedures

Maintain records of inquiries, feedback, and follow-ups

Support administrative tasks, including filing, data entry, and correspondence

Coordinate with teachers and departments to address parent or student requests

Manage appointment scheduling and visitor logs

Ensure the front office and reception area are always neat and organized

Requirements:

Previous experience as a Customer Service Representative, Receptionist, or similar role (preferred)

Excellent verbal and written communication skills

Strong interpersonal and problem-solving abilities

Proficiency in MS Office (Word, Excel, Outlook)

Ability to multitask and work under pressure

Positive attitude, professional appearance, and punctuality

Fluency in English (Arabic or other languages is a plus)

Contact:+971564738018

Interested candidates can send their CV

Drop files here browse files ...