Guest Service Agent

at Kratilink
Published December 14, 2025
Expires January 13, 2026
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  
Salary Unit Month

Description

We are seeking a friendly and professional Guest Service Agent to ensure an exceptional experience for our guests.

You will be the first point of contact for guests, handling check-in/check-out, assisting with inquiries, and providing outstanding customer service.

Key Responsibilities:

Greet and welcome guests in a courteous and professional manner.

Handle guest check-in and check-out procedures efficiently.

Respond promptly to guest inquiries, requests, and complaints.

Maintain accurate guest records and update the system accordingly.

Provide information about hotel facilities, services, and local attractions.

Coordinate with housekeeping, maintenance, and other departments to meet guest needs.

Assist with reservations, billing, and payment processing.

Ensure guest satisfaction and maintain a high standard of service at all times.

Contact:+971525577101

Interested candidates can send their CV

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