Hostess

at Sawari Bahrain
Published November 14, 2022
Location Manama, Bahrain
Category Customer Care  
Job Type Full Time  
Salary Unit Hour

Description

Responsibilities:

-Greeting guests as they enter, and putting them on a waiting list as necessary.
-Providing guests with menus and answering any initial questions.
-Seating guests at tables or in waiting areas.
-Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
-Engaging with guests to ensure they're happy with food and service.
-Responding to complaints and helping to resolve them.
-Answering phone calls, taking reservations and answering questions.
-A knowledge of the menu.
-Helping out with other positions in the restaurant as needed.
-Providing great customer service.

Hostess Requirements:

-Graduate or equivalent preferred.
-Ability to provide top-notch customer service in a fast-paced environment.
-A positive attitude and ability to work well under pressure with all restaurant staff.
-Does high-quality work while unsupervised.
-Able to work in a standing position for long periods of time.
-Able to safely lift and easily maneuver trays of food when necessary.
-Willing to follow instructions and ask questions for clarification if needed.
-Able to handle money accurately and operate a point-of-sale system.
-Able to work in a busy restaurant environment.
-Restaurant experience is a plus.

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