Job Purpose:

To supervise and lead the housekeeping team, ensuring all areas of the hotel are maintained to the highest standards of cleanliness, hygiene, and guest satisfaction.

Key Responsibilities:

• Assign daily tasks to housekeeping staff and monitor completion.
• Inspect cleaned rooms and public areas for quality assurance.
• Provide training, guidance, and motivation to housekeeping staff.
• Onboard new staff and ensure proper implementation of procedures.
• Coordinate with maintenance for repairs and follow up as needed.
• Monitor cleaning supplies and request restocking when required.
• Handle guest complaints professionally and ensure timely resolution.
• Prepare daily housekeeping reports and submit to management.
• Ensure compliance with health, safety, and hygiene standards.

Qualifications & Skills:

• High school diploma (Hotel management diploma is a plus).
• Minimum of 3 years of experience in housekeeping, including 1+ year in a supervisory position.
• Strong leadership and organizational skills.
• Problem-solving and decision-making ability.
• Experience with Property Management Systems (PMS) is an advantage.
• Excellent communication and interpersonal skills.

Please send your resume/CV