Role Description

This is a full-time, on-site role for a Logistics Manager – Delivery Operations, based in Riyadh, Saudi Arabia. The Logistics Manager will be responsible for overseeing and managing all aspects of the delivery process — from coordinating dispatch schedules to ensuring timely and accurate delivery of products to customers, including hospitals, clinics, and other healthcare providers.

The role involves managing transportation, fleet, and drivers, while ensuring compliance with health and safety standards and government regulations. Close coordination with government bodies like NUPCO and the Ministry of Health (MOH) is essential, along with ensuring customer satisfaction through effective delivery tracking and service quality.

Key Responsibilities

Plan and manage daily delivery operations across Riyadh and other regions as needed

Ensure timely, complete, and accurate deliveries to customers

Supervise drivers, fleet, and third-party logistics providers

Coordinate with warehousing and inventory teams to align stock availability with delivery schedules

Handle delivery documentation, invoicing, and POD (proof of delivery) processes

Liaise with government agencies including NUPCO and MOH for compliant deliveries

Track and improve delivery KPIs (on-time delivery, delivery accuracy, etc.)

Resolve delivery issues and handle customer complaints professionally

Ensure compliance with all safety and regulatory standards

Optimize routes and transportation costs

Qualifications

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field

Proven experience in Delivery or Distribution Management

Strong knowledge of fleet coordination, route planning, and last-mile delivery

Hands-on experience with logistics documentation and delivery tracking systems

Experience working with NUPCO, MOH, or other government healthcare bodies is required

Strong problem-solving and decision-making skills

Excellent organizational and communication abilities

Ability to work on-site in Riyadh, Saudi Arabia

Experience in the medical equipment or healthcare industry is a plus

Fluency in English; Arabic proficiency is a plus

Please send your resume/CV