Description

Nightlife Floor Manager will be responsible for overseeing the operations of the club floor, ensuring exceptional service, smooth guest flow, and a vibrant nightlife atmosphere that aligns with Royal Saray Resort’s luxury standards. The ideal candidate must have proven experience in managing nightlife venues, fine dining restaurants, or luxury clubs within a 5-star hotel or resort environment.
Key Responsibilities

• Supervise all nightly club floor operations, ensuring efficiency and consistency in service.
• Lead, train, and motivate staff to provide attentive, world-class service to all guests.
• Overseas VIP and high-profile guest experiences, ensuring personalized service and discretion.
• Maintain guest satisfaction by handling complaints, resolving issues, and exceeding expectations.
• Collaborate with the entertainment team, bartenders, and service staff to ensure smooth event execution.
• Monitor staff performance, scheduling, and grooming standards.
• Ensure compliance with health, safety, and hygiene regulations always.
• Support marketing and promotions by enhancing guest engagement and atmosphere.
• Work closely with the Club General Manager to achieve revenue and service excellence targets.

Requirements & Qualifications

• Proven experience as a Floor Manager, Nightlife Manager, or similar role in a luxury club, upscale lounge, or 5-star hotel (mandatory).
• Fluent in Arabic and English (spoken and written).
• Strong leadership and people management skills.
• Excellent guest service and problem-solving abilities.
• High level of professionalism, confidence, and presence on the floor.
• Ability to thrive in a fast-paced, high-energy nightlife environment.
• Flexibility to work late nights, weekends, and holidays.

Please send your resume/CV