Online Category Manager – FACES

at Chalhoub Group
Published July 19, 2022
Location Dubai, Dubai, United Arab Emirates
Category Sales  
Job Type Contract  
Salary Unit Hour


At Chalhoub, we share leading brands with the world. As a category manager you will be responsible for defining and driving the “offer” and purchasing strategy for different products categories and brands. You will also define the action plan for the categories, merchandising, promotional activities, prices and negotiations.

Develop the business plan of the Department in line with the strategic objectives of the Brand
Formulate and communicate the Department performance objectives and continuously monitor progress and alignment towards strategic objectives
Develop the Department policies and procedures in order to ensure the fulfilment of organizational requirements
Oversee the operations of the Department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high performance standards and staff pride in contribution
Monitor the yearly budget of the Department and control expenditure to ensure optimal use
Define the offer strategy for the stores in the designated area in alignment with the brand’s values
Validate the strategy with the GM/Captain
Negotiate annual commercial agreements and the commercialization of advertising spaces with the brands
Drive the development of the margin and the budgetary objectives

Category Performance Management:

Benchmark current performance vs. the competition and the peer market
Create different tools to improve the categories’ performance
Manage segmentation, seasonal activities, action plans for the stores; follow up on the results
Manage the existing catalogue, optimising on the mix at the points of sale
Identify the products with potential and research new products
Develop a wide range of services (skincare – make up – lessons – etc.) to be adapted to each category
Prepare the periodic category reviews

Supplier Relations:

Create partnerships with the brands and follow up on the results
Handle the negotiations with existing and potential partners
Optimize the merchandising plan and the allocation of space vs. the volume of margin
Develop new merchandising aids, tools, and new concepts
Coordinate new openings (Brands/Merchandising/Promotions) or refitting of sales areas
Register newly imported brands to the market, in compliance with the regulations of each country
Benchmark current pricing vs. the competition and the peer market
Recommend adjustments on the pricing policy to the GM/Captain
Handle the production of the annual calendar for the brands promotions, launches, etc.
Assess the requirements and coordinate with relevant internal/external stakeholders (Marketing, Visual Merchandising, Suppliers, Category Managers and Logistics)
Negotiate with suppliers for the stock returns (discontinued and slow movers)
Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance

What you'll need to succeed

Minimum 5 years of category management or buying experience
1-2 years exposure to Ecommerce/online business
Background in eCommerce within the beauty sector but not limited to it
Passion and love for beauty products


5 years

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