Flock — a growing delivery-only fried chicken brand — is looking for an Operations Manager to oversee and streamline all day-to-day activities. We are seeking a hands-on, organized individual who can lead operations efficiently and deliver a consistently excellent experience for our customers.

Responsibilities:
-Oversee daily kitchen operations and shift management
-Ensure food quality, packaging standards, and delivery times are consistently met
-Manage purchasing and inventory, maintaining optimal stock levels at all times
-Handle supplier relations and negotiate favorable terms when needed
-Monitor order accuracy and minimize mistakes across all platforms
-Recruit, train, and supervise team members
-Create and implement clear operational procedures and checklists
-Manage scheduling and shift planning for all staff
-Oversee customer service, promptly resolving customer issues or complaints
-Analyze operational performance and suggest improvements
-Manage costs efficiently to maximize profitability
-Ensure compliance with health, safety, and hygiene standards
-Coordinate maintenance and repair needs for equipment
-Support new product launches operationally

Requirements:

-Visa-18 (transferable)
-Proven experience in restaurant or food service operations
-Strong leadership and team management skills
-Excellent organizational and problem-solving abilities
-Comfortable with using POS systems and delivery platform dashboards
-Based in Kuwait and ready to start immediately

Please send your resume/CV