Optician/Optical Technician

at Thara Alain Optical
Published July 17, 2022
Location Medina, Saudi Arabia
Category Health Care  
Job Type Full Time  
Salary Unit Hour

Description

 

Optician/Optical Technician

 

Job Description:

We are looking for a junior-mid level qualified optician/optical technician who will manage the optical shop's lab, its tools & equipment, and manufacture and/or repair prescription eyeglasses and contact lenses. He/She is expected to collaborate with the optometrist and sales staff, ensuring high customer satisfaction through producing/repairing/servicing eyeglasses, contact lenses and addressing any other customer needs.

 

As and when needed, He/She is also expected to fully manage the shop's retail software (POS, Cash Management, Expenses etc.), deal with the store customers and coordinate with the sales staff, ensuring they build long-lasting relationships with customers to understand their needs and recommend products accordingly. It is expected of him/her to maintain consistently ambitious standards of laboratory work as well as enjoy interacting with customers daily.

 

It is also expected that He/She supports the business owner in managing and dealing with all kinds of store's suppliers, for example: suppliers of frames, sunglasses, eyeglasses, prescription and cosmetic contact lenses, machinery, tools & equipment, and other service and maintenance providers.

 

Job Duties/Responsibilities:

The main duties or day-to-day responsibilities of the chosen candidate cover (but are not limited to) the following:

- Manage the optical shop's lab and its tools & equipment.

- Manufacture and/or repair prescription eyeglasses and contact lenses.

- Work together with the optometrist and ensure high customer satisfaction through producing/repairing/servicing eyeglasses, contact lenses and any other customer needs.

- Fully manage the shop's retail software (POS, Cash Management, Expenses etc.)

- Deal with the store customers and coordinate with the sales staff

- Manage filing, scanning & shredding important medical documents in the store.

- Manage quality communication, customer support and product representation for each customer.

- Educate patients on proper contact lens insertion and removal with patience and attention to individual needs.

- Measure intraocular pressure using the tools and equipment available at hand.

- Align eyeglasses in a timely and accurate manner.

- Perform lab duties and assist with pre-test functions.

- Generate (cut) prescription RX into lens blanks.

- Operate various equipment and perform pre-test diagnostic tests

- Obtain medical history and properly record it into customer management software's database.

- Show manual dexterity, hand eye coordination and precision to work with different types of lenses and tools.

- Verify orders, answer phones, and ensure compliance with the Government's regulations

- Maintain and troubleshoot sophisticated optical instruments.

- Maintain the cleanliness of all equipment, workstations and the overall facility on a daily basis.

- Collect patient medical history and enter all information into the POS system.

 

Qualifications:

To apply for this role, the candidate must be a qualified Optician/Optical Technician (فني بصريات), and is expected to have:

- A degree/diploma in the relevant field of Optometry from a recognized institute

- A valid registration license from both home country (if applicable) and from the Saudi Ministry of Health as well as the Saudi Commission for Health Specialties

- Dataflow certificate or similar

- At least 2 years' experience in a similar role (will be given preference over fresh candidate)

- Proficient in Arabic and English, both written and verbal communication skills

 

Interested candidates can send their CVs

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