Passenger Service Agent

at Global Fahli
Published December 12, 2025
Expires January 11, 2026
Location Dubai, United Arab Emirates
Category General  
Job Type Full Time  
Salary Unit Month

Description

We are looking for a professional and customer-focused Passenger Service Agent (PSA) to assist passengers with check-in, boarding, and other airport services.

The ideal candidate must have excellent communication skills, be courteous, and able to work efficiently in a fast-paced airport environment.

Key Responsibilities:

Greet passengers and provide courteous assistance at check-in counters

Check-in passengers and issue boarding passes

Verify travel documents, passports, visas, and tickets

Assist passengers with baggage check-in and special requirements

Provide flight information, including delays, gate changes, and schedules

Coordinate with ground staff, security, and airline personnel to ensure smooth operations

Handle customer queries, complaints, and requests professionally

Assist passengers with special needs, VIPs, and unaccompanied minors

Ensure compliance with airport security and safety regulations

Maintain cleanliness and organization at the check-in counter

Contact:+971522243435

Interested candidates can send their CV

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