Position Overview

The concierge plays a pivotal role within the services ecosystem of the compound.

The concierge is generally the first point of contact for residents who wish to register a request, express a concern, or seek general assistance and information, and is required to assist in a professional, positive, and timely manner.

The concierge is responsible for routing all incoming calls and controlling access into the clubhouse and is required to assist the Lead Concierge, Clubhouse and Services Manager, and team with all other aspects of service and operations of the clubhouse.

REQUIREMENTS

• Minimum of three (3) years of customer service experience, preferably as a Front Desk Agent and/or Concierge for a four-to-five-star hotel, or as a Helpdesk Agent for a residential, commercial, or industrial property/facility.
• Excellent verbal and written communication skills in the English language.
• Strong interpersonal skills and ability to work within a team environment.
• Computer proficiency – Beginner-to-Intermediate User of Microsoft Office Applications.
• Ability to work well under pressure and multitask when required.
• Service and detail-oriented.
• Excellent grooming standards and professional appearance.
• Valid iqama and transferable

Please send your resume/CV