We are looking for a proactive, organised candidate to handle customer enquiries and support sales coordination for our LED screen and signage business.

Key Responsibilities

• Attend incoming calls and respond to WhatsApp and email enquiries.
• Make follow-up calls to leads and existing customers.
• Collect customer details and understand project requirements.
• Register and update enquiries in CRM.
• Coordinate with sales executives and estimators for timely quotations.
• Follow up on quotations, customer feedback, and purchase orders.
• Maintain daily call records and sales follow-up reports.

Requirements

• Strong communication skills in English; Arabic is an advantage.
• Previous experience in customer service, telesales, or sales coordination preferred.
• Basic knowledge of Excel, email, WhatsApp Business, and CRM systems.
• Professional telephone manner and good follow-up skills.
• Ability to manage multiple enquiries and coordinate with the team.

Please Send your resume/CV