Job Purpose:

To coordinate and monitor daily soft services operations, ensuring cleanliness, hygiene, service quality, client satisfaction, and compliance with safety standards.

Soft service Duty Officer

Key Responsibilities:

• Monitor daily housekeeping, cleaning, waste management, Landscape and Pest Control, and other assigned soft services tasks.
• Supervise staff attendance, duty rosters, and manpower deployment.
• Conduct routine inspections to ensure cleanliness and service quality.
• Handle client requests and complaints, ensuring timely resolution.
• Ensure compliance with health, safety, and environmental procedures.
• Monitor cleaning materials, consumables, and equipment availability.
• Maintain daily reports, inspection checklists, and shift handover records.
• Coordinate with supervisors, maintenance teams, and client representatives.
• Report incidents, service deficiencies, and operational issues to management.
Qualifications and Skills:
• Diploma or degree in Facilities Management or a related field preferred.
• 4-5 years of experience in soft services, housekeeping, or facilities management.
• Good communication, coordination, and supervisory skills.
• Knowledge of cleaning standards, safety procedures, and quality control.
• Good computer skills and report-writing ability.

Mandatory Requirement:
The Candidates must be Arab Nationals.

Please send your resume/CV