Telecaller
Published | December 23, 2024 |
Expires | January 22, 2025 |
Location | Dubai, United Arab Emirates |
Category | Customer Care |
Job Type | Contract |
Working Hours | 9 |
Base Salary | 3500 |
Salary Unit | Month |
Description
Key Responsibilities:
- Make outbound calls to potential clients from provided leads.
- Explain the company’s trading services and products to prospective customers.
- Answer customer queries, provide information, and guide them through the registration process.
- Maintain a high level of product knowledge to address client inquiries effectively.
- Build and maintain positive relationships with clients to ensure customer satisfaction.
- Follow up on leads, track progress, and update records in the CRM system.
- Achieve daily, weekly, and monthly targets set by the management.
- Collaborate with the sales team to develop strategies for improving lead conversion.
- Provide timely feedback to management regarding customer concerns and market trends.
Requirements:
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion skills.
- Proficient in using CRM software and MS Office tools.
HR Whatsapp: 0509285967