We are seeking a detail-oriented and customer-focused Ticketing Officer to join our dynamic travel services team. If you have hands-on experience with global booking systems and a passion for delivering excellent service, we’d love to hear from you.

Key Responsibilities

Handle flight and hotel bookings using global reservation systems

Advise clients on travel options, schedules, and pricing

Issue tickets and confirm travel details accurately

Modify or cancel bookings as requested by clients

Coordinate with airlines and hotels to ensure smooth arrangements

Process payments and generate invoices

Respond to customer inquiries and resolve booking-related issues

Requirements

Minimum 1 year of experience in ticketing or travel services

Proficiency in reservation systems such as Amadeus, Galileo, and Cybers

Strong communication and customer service skills

Ability to work under pressure and within a team

Good command of English (additional languages are a plus)

Please send your resume/CV