Operations Manager
Published | February 27, 2025 |
Expires | April 5, 2025 |
Location | Riyadh, Saudi Arabia |
Category | Management |
Job Type | Full Time |
Salary Unit | Hour |
Description
We are seeking a highly motivated and experienced Operations Manager to lead our logistics operations, encompassing land transportation and warehousing/order fulfillment.
The ideal candidate will have a proven track record in managing all aspects of 3PL B2B logistics, with a strong focus on optimizing efficiency, cost-effectiveness, and customer satisfaction.
This role requires exceptional leadership skills, deep understanding of both trucking operations and warehouse management, and the ability to drive continuous improvement.
Responsibilities:
- Oversee all land transportation operations, including FTL (Full Truckload) and LTL (Less Than Truckload) shipping, route planning, driver management, and vehicle maintenance.
- Manage warehousing operations, including receiving, storage, order fulfillment, inventory control, and returns processing.
- Implement and manage Transportation Management System (TMS), Warehouse Management Systems (WMS) and Order Management Systems (OMS) to optimize warehouse efficiency and order accuracy.
- Develop and implement key performance indicators (KPIs) for both transportation and warehousing operations, tracking performance and identifying areas for improvement.
- Lead, mentor, and develop teams of transportation and warehouse personnel, fostering a positive and productive work environment.
- Manage budgets and control costs related to transportation and warehousing operations.
- Ensure compliance with all relevant safety regulations and industry best practices.
- Proactively identify and address challenges related to land transportation, such as traffic congestion, driver shortages, and regulatory changes.
- Develop and maintain strong relationships with carriers, vendors, and customers.
- Analyze data and generate reports to track operational performance and identify trends.
- Implement process improvements and lean methodologies to optimize efficiency and reduce waste.
- Collaborate with other departments, such as sales and customer service, to ensure seamless order fulfillment and customer satisfaction.
- Develop and implement contingency plans to mitigate potential disruptions to logistics operations.
Qualifications:
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. ?
- Minimum of [5] years of experience in managing logistics operations, specifically in B2B land transportation and warehousing/order fulfillment.
- Extensive knowledge of FTL and LTL shipping, trucking operations, and related challenges.
- Deep understanding of warehouse management principles and best practices.
- Experience with TMS, WMS and OMS implementation and management.
- Proven ability to manage and motivate teams, set KPIs, and drive performance improvement.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, interpersonal, and leadership skills. ?
- Ability to work in a fast-paced environment and manage multiple priorities.
- Proficiency in Microsoft Office Suite and other relevant software applications. ?
- Any relevant certifications, such as CSCP or PMP, are a plus.
Please send your resume/CV