We are seeking a highly motivated and experienced Operations Manager to lead our logistics operations, encompassing land transportation and warehousing/order fulfillment.

The ideal candidate will have a proven track record in managing all aspects of 3PL B2B logistics, with a strong focus on optimizing efficiency, cost-effectiveness, and customer satisfaction.

This role requires exceptional leadership skills, deep understanding of both trucking operations and warehouse management, and the ability to drive continuous improvement.

Responsibilities:

- Oversee all land transportation operations, including FTL (Full Truckload) and LTL (Less Than Truckload) shipping, route planning, driver management, and vehicle maintenance.

- Manage warehousing operations, including receiving, storage, order fulfillment, inventory control, and returns processing.

- Implement and manage Transportation Management System (TMS), Warehouse Management Systems (WMS) and Order Management Systems (OMS) to optimize warehouse efficiency and order accuracy.

- Develop and implement key performance indicators (KPIs) for both transportation and warehousing operations, tracking performance and identifying areas for improvement.

- Lead, mentor, and develop teams of transportation and warehouse personnel, fostering a positive and productive work environment.

- Manage budgets and control costs related to transportation and warehousing operations.

- Ensure compliance with all relevant safety regulations and industry best practices.

- Proactively identify and address challenges related to land transportation, such as traffic congestion, driver shortages, and regulatory changes.

- Develop and maintain strong relationships with carriers, vendors, and customers.

- Analyze data and generate reports to track operational performance and identify trends.

- Implement process improvements and lean methodologies to optimize efficiency and reduce waste.

- Collaborate with other departments, such as sales and customer service, to ensure seamless order fulfillment and customer satisfaction.

- Develop and implement contingency plans to mitigate potential disruptions to logistics operations.

Qualifications:

- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. ?

- Minimum of [5] years of experience in managing logistics operations, specifically in B2B land transportation and warehousing/order fulfillment.

- Extensive knowledge of FTL and LTL shipping, trucking operations, and related challenges.

- Deep understanding of warehouse management principles and best practices.

- Experience with TMS, WMS and OMS implementation and management.

- Proven ability to manage and motivate teams, set KPIs, and drive performance improvement.

- Strong analytical, problem-solving, and decision-making skills.

- Excellent communication, interpersonal, and leadership skills. ?

- Ability to work in a fast-paced environment and manage multiple priorities.

- Proficiency in Microsoft Office Suite and other relevant software applications. ?

- Any relevant certifications, such as CSCP or PMP, are a plus.

Please send your resume/CV