Main Job Role:

To supervise daily accommodation operations, ensuring cleanliness, maintenance, and guest or resident satisfaction, while leading a team of housekeeping or facility staff.

Key Responsibilities:

Supervision & Staff Management:

Oversee housekeeping, cleaning, and maintenance staff

Schedule shifts and assign daily tasks

Monitor staff performance and provide training or feedback

Accommodation Standards & Inspections:

Conduct regular inspections of rooms and common areas

Ensure cleanliness and hygiene standards are consistently met

Report and follow up on maintenance or repair needs

Resident/Guest Relations:

Handle guest/resident queries and complaints promptly

Coordinate room allocations and check-ins/check-outs (if applicable)

Inventory & Supplies:

Manage stock of cleaning supplies, linens, and equipment

Place orders and track usage to avoid shortages or overstocking

Health & Safety Compliance:

Ensure adherence to health, safety, and fire regulations

Train staff on safety protocols and emergency procedures

Administrative Tasks:

Maintain records of room occupancy, maintenance issues, and housekeeping reports

Prepare reports for management on occupancy rates, costs, and performance

Skills Required:

Strong leadership and team management

Attention to detail

Good communication and customer service

Problem-solving and organizational skills

Familiarity with cleaning and maintenance standards

Basic IT skills for reports and scheduling

Qualifications:

Diploma or degree in hospitality, facility management, or a related field

Experience in housekeeping or accommodation services

Supervisory or managerial experience is often required

Please send your resume/CV