Air Ticket Reservation Senior Staff
| Published | February 11, 2025 |
| Expires | March 18, 2025 |
| Location | Muscat, Oman |
| Category | Customer Care |
| Job Type | Full Time |
| Salary Unit | Hour |
Description
JOB DESCRIPTION
Have knowledge of GDS system and handling the system.
Assisting and advising customers who may be choosing from a variety of travel options.
Assist clients in selecting flights, seating and special accommodations.
Answer customer inquiries regarding flight schedules, pricing and availability
Address customer complaints and resolve issues promptly
Ensure accuracy of bookings and other related paperwork
Skills
Excellent customer service skills
Excellent telephone manner
Knowledge of airline policies and procedures
Ability to multi-task in a fast-paced environment
Strong organizational skills
Excellent problem-solving skills
Highly motivated and reliable
Please send your resume/CV