Customer Relationship Executive

at Jawhar Al Rabea
Published February 11, 2026
Expires April 13, 2026
Location Riyadh, Saudi Arabia
Category Customer Care  
Job Type Full Time  
Salary Unit Hour

Description

About the Role

We are looking for a customer-focused and commercially aware Strategic Account Partner to support the growth and retention of our existing customer base across multiple regions.
This role is designed for professionals who understand that strong customer relationships are the backbone of a successful distribution business. You will work closely with the Sales Team to ensure customers remain engaged, satisfied, and consistently growing their business with us.
Rather than traditional customer service, this position plays a direct role in protecting revenue, increasing basket size, and strengthening our reputation within the HoReCa community.
If you enjoy building relationships, solving problems, and creating positive customer experiences — this role offers an excellent foundation for a long-term career in sales and key account management.

Requirements

Fluency in English
1–3 years of experience in customer facing roles or sales coordinatio, preferably in foodservice, FMCG, or a trading company
Strong communication and relationship-building skills
Comfortable working in a fast paced business and assisting in off duty hours
Self-motivated with a results-oriented mindset
Valid driver’s license

Key Responsibilities

Customer Relationship Management
Build strong relationships with the Chefs, Purchasers and business owners
Conduct Follow up to understand customer needs and expectations
Support Revenue Growth
Promote products, new arrivals and alternatives
Encourage consistent ordering behaviour
Retain customer and reinforce long tem partnerships
Cordinate with the sales team in managing existing accounts
Cordinate with the opertaions, finance to ensure seamless service

Key Skills and Attributes

Customer-focused approach, aiming to preserve long-term business relationships.
High energy and strong personal drive
Highly organized with strong follow through
Proactive problem solver
Team Oriented with a collaborative approach
Positive attitude and eagerness to learn

Please send your resume/CV

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