Customer Service Representative

at Alfayaznaz
Published March 26, 2025
Expires April 25, 2025
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  
Salary Unit Month

Description

We are looking for a customer-oriented service representative.
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Contact:+971529456306

Interested candidates ca send their CV

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