Customer Service Representative
Published | September 26, 2025 |
Expires | October 26, 2025 |
Location | Dubai, United Arab Emirates |
Category | Customer Care |
Job Type | Full Time |
Salary Unit | Month |
Description
Respond to customer inquiries via phone, email, chat, and social media
Resolve product or service issues with empathy and efficiency
Maintain accurate records of customer interactions in the CRM
Escalate complex or urgent issues to appropriate teams
Follow up with customers to ensure resolution and satisfaction
Identify and report common issues to help reduce repeat inquiries
Maintain knowledge of products/services to provide accurate information
Meet or exceed performance metrics (e.g., response time, resolution rate
Contact:+971506733994
Interested candidates can send their CV