Job Summary

The IT Assistant/Coordinator will support the organization’s infrastructure setup and maintenance activities, ensuring smooth operation of all hardware, software, and network systems. The role involves hands-on technical support for users, troubleshooting IT issues, and coordinating with vendors and internal teams to maintain reliable technology services.

Key Responsibilities

Install, configure, and maintain desktops, laptops, printers, and peripheral devices.

Assist in the setup and management of LAN/WAN networks, routers, switches, and cabling.

Support and maintain Active Directory accounts, user access, and group policies.

Troubleshoot issues related to network connectivity, operating systems, and software.

Coordinate setup and maintenance of telephone lines, internet connections, and Wi-Fi.

Maintain hardware and software inventory records.

Provide first-line technical support to staff and escalate unresolved issues to higher-level IT support or vendors.

Ensure data security and regular system backups.

Key Qualifications

Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.

Minimum 2–3 years of relevant experience in IT infrastructure support.

Working knowledge of:

Networking protocols (TCP/IP, DHCP, DNS)

Active Directory and Windows Server environments

Desktop/laptop hardware setup and troubleshooting

Printer and telecommunication system configuration

Strong problem-solving and communication skills.

Ability to work independently with minimal supervision.

Fluent in English (Arabic an advantage).

Please send your resume/CV