We are seeking a skilled and reliable Phone Technician to join our team. As a Phone Technician, you will be responsible for diagnosing, repairing, and maintaining mobile phones and related devices.

The ideal candidate should have a strong technical background, excellent problem-solving skills, and a passion for customer service.

Key Responsibilities:

- Diagnose and troubleshoot hardware and software issues on mobile phones (smartphones, tablets, etc.)
- Repair of mobile IC and Face ID for Apple phones
- Perform repairs on various phone models, including screen replacements, battery replacements, water damage repairs, and more.
- Install and update software, firmware, and security patches on mobile devices.
- Conduct diagnostic tests and analyze phone performance to identify problems.
- Provide excellent customer service by explaining repair procedures and providing cost estimates to customers.
- Maintain an organized inventory of parts, tools, and accessories.
- Ensure all repairs are completed in a timely and efficient manner, adhering to quality standards.
- Keep up-to-date with the latest technology trends, phone models, and repair techniques.
- Maintain accurate records of customer interactions, repairs, and parts used.
- Follow safety procedures and protocols when handling electrical components and devices.

Requirements:

- Must be male
- High school diploma or equivalent (technical certification in mobile device repair is a plus).
- Proven minimum of two years experience as a phone technician
- Strong technical knowledge of mobile phones, operating systems (iOS, Android, etc.), and repair techniques.
- Excellent troubleshooting and problem-solving skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and commitment to quality work.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Familiarity with phone repair tools, equipment, and software.

Please send your resume/CV