Fast Food Shift assistant Manager

Lead shifts of 8-15 crew members, ensuring speed-of-service, order accuracy, and brand standards during peak hours

Manage cash handling procedures including drawer counts, safe audits, voids/refunds, and end-of-shift deposits with 100% accuracy

Resolve escalated customer complaints and performed service recovery to maintain guest satisfaction and retention

Coach and train new hires on POS, food prep, safety, and customer service procedures to reduce errors and improve ticket times

Enforce food safety and sanitation standards, completing temp logs, FIFO rotation, and health department checklist compliance

Adjust labor in real time by repositioning staff and calling replacements to meet labor targets without sacrificing service

Execute opening/closing procedures including equipment checks, inventory counts, cleaning verification, and alarm/security protocols

Monitor drive-thru and front counter KPIs, consistently hitting target times and upsell goals set by management

Complete shift reports, waste logs, and incident documentation for hand-off to GM/Assistant Manager

Maintain safe work environment by enforcing break compliance, proper lifting, and accident reporting procedures

Please send your resume/CV