The Travel Manager is responsible for overseeing and managing all travel-related operations, ensuring seamless travel arrangements for clients or company staff. This role involves strategic planning, vendor management, customer service, team leadership, and ensuring high-quality travel solutions that meet business objectives.

Key Responsibilities
1. Travel Operations Management

Oversee daily travel operations, including flight bookings, hotel reservations, transportation, and visa processing.

Ensure all travel arrangements meet client requirements, budgets, and company standards.

Review and approve complex itineraries and travel plans.

2. Vendor & Supplier Coordination

Manage relationships with airlines, hotels, DMCs, tour operators, and travel partners.

Negotiate corporate rates, contracts, and service-level agreements.

Monitor performance of suppliers and maintain high service levels.

3. Client Relationship Management

Serve as the primary point of contact for key corporate clients or VIP travelers.

Address escalations, special requests, and travel emergencies.

Ensure customer satisfaction through timely and efficient service.

4. Team Leadership

Supervise travel consultants and administrative staff.

Provide training, guidance, and performance feedback to the team.

Allocate tasks and ensure smooth workflow within the department.

5. Budgeting & Cost Control

Track and monitor travel expenses, ensuring cost-effective travel solutions.

Analyze travel spending and prepare periodic cost reports for management.

Recommend areas for cost savings.

6. Policy Compliance

Develop and implement company travel policies and guidelines.

Ensure compliance with industry regulations, safety protocols, and visa rules.

Review and approve travel requests as per policy.

7. Reporting & Documentation

Maintain accurate travel records, client profiles, and supplier databases.

Prepare weekly/monthly reports on bookings, revenue, and travel trends.

Identify operational gaps and propose process improvements.

Required Skills & Qualifications

Bachelor’s degree in Travel & Tourism, Business Administration, or related field.

3–7 years of experience in travel management or corporate travel operations.

Strong knowledge of GDS systems (Amadeus, Galileo, Sabre) is an advantage.

Excellent communication, negotiation, and customer service skills.

Strong leadership and team management capabilities.

Ability to handle pressure, multi-task, and resolve travel issues efficiently.

IATA Diploma Holder

Please send your resume/CV