We are looking for a Waitress to provide an assistance to achieving a superb dining experience to guests.

Job Summary

As a Waitress you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment, and ensure only the highest quality products are being served.
Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also, to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

Responsibilities
• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Serve food courses and beverages to guests.
• Set tables according to type of event and service standards.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
• Responsible for clearing, collecting, and returning food and beverage items to proper area.
• Maintain cleanliness of work areas, China, glass, etc. throughout the shift.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
• Any other duties related to food and beverage service assigned by the manager.

Knowledge, Skills, Abilities
• Good command in both spoken and written English.
• Should have pleasing personality.
• Excellent guest service skill.
• Good knowledge of food and beverage service.

Education and Experience
• 2 – 3 years of work experience in Food & Beverage
• 1 year experience in a Waitress position or a similar role an advantage.

Please send your resume/CV