Job Summary

We are looking for a highly active, organized, energetic, and customer-oriented Customer Service Executive to support our Riyadh operations. The candidate will handle customer coordination, sales support, Saudi government platforms, administration, and day-to-day operational activities, while assisting the Head Office Manager and Shareholders with company establishment and setup in Riyadh.

Key Responsibilities

Government & Regulatory Platforms – KSA

Independently handle and coordinate transactions through:
Chamber of Commerce, QIWA, MUKIM, ZATCA/Tax, GOSI, SUBOL/SPL, FASAH, and SABER.
Manage registrations, renewals, employee/labour matters, VAT/tax requirements, social insurance, national address, customs, product registration, conformity, and related government procedures.
Coordinate with government authorities and resolve routine requirements.

Administration & Company Setup

Assist with company establishment and Riyadh office setup.
Maintain company registrations, licenses, certificates, renewals, documents, and government correspondence.
Coordinate closely with the Dubai Head Office and provide regular updates.
Handle daily administrative and operational activities and maintain proper digital/physical records.

Customer Service & Sales Support

Communicate with customers through WhatsApp, phone, email, and other channels.
Actively respond in the company WhatsApp Sales Group.
Follow up on quotations, orders, payments, deliveries, and customer requirements.
Maintain strong customer relationships and coordinate with internal teams.

Tally / Accounting Support

Basic working knowledge of Tally is required, including Receipt Vouchers, Credit Notes, Invoices, customer accounts, statements, and transaction entries.
Advanced accounting knowledge is not required.
Candidate Requirements
Indian national, currently based in Riyadh, KSA.
Practical experience with the above 8 Saudi government platforms.
Basic Arabic knowledge for dealing with authorities and customers.
Able to transfer existing Iqama sponsorship to our company.
Valid Saudi driving license with several years of driving experience.
Strong computer and office software skills.
Basic Tally knowledge.
Excellent communication, customer-handling, follow-up, and organizational skills.
Highly active, responsive, responsible, and able to work independently.
Previous Saudi experience in government portals, administration, customer service, sales coordination, or company setup is highly preferred.
Reporting

Please Send your resume/CV